MapleWifi's Most Popular Internet Service Plans

MapleWiFi leverages existing cellular infrastructure to bring high-speed internet to users throughout Canada - including Ontario, Alberta, British Columbia, Nova Scotia, Saskatchewan, New Brunswick, Manitoba, Yukon, Northwest Territories, Newfoundland and Labrador, Quebec and Prince Edward Island. And now, your MapleWiFi service will work in the USA at no extra charge!

As long as you can get a 4G LTE signal on a cell phone at your location, you can decent speeds with MapleWiFi. Not sure if you have signal? Click to fill out a coverage check form and a support representative will email you back to confirm. If the service isn't acceptable, we offer a full 7 day money back guarantee where you can return your equipment for a full refund!

Truckers / RVers (or other mobile users): We do not restrict the location you use your service. You can move it between homes, cottages or take it with you in your RV or truck, or on vacation - as long as you have cellular coverage, you will have service with us. Our service does not need to be in a fixed location to work.

If there is no cell service available in your area, on either of the three major Canadian 4G LTE networks, our service may not work.

What kind of speeds can I expect?

Speeds will depend on many factors - most importantly signal strength to your closest cell tower. You can get an idea of what speeds your local cell tower is able to support by running a Speedtest on your cell phone while connected to cellular data - you should expect speeds at least as high as what your cell phone is able to get, but there are many users who are able to get much higher speeds. Most users see average speeds between 20 - 80Mbps download, and 10-35Mbps upload, but we don't advertise a specific speed as every location will vary. We don't restrict speeds in any way, it will be the max available on the cell tower closest to you at the time you access the service. If there is no cell service available in the area you are in, on any of the three main Canadian cell networks, our service may not work.

Remember, if you aren't happy with your service you can opt to return your equipment for a full refund within 7 days!

Your service is expensive - why?

Our service is a mobile internet service that is most comparable to a mobile Internet service from one of the Big Three networks in Canada - Rogers Mobile Internet Plan™, Bell Mobile Internet data plan™ or Telus Mobile Internet Plan™ - also known as a Rogers Rocket Hub™, Bell Turbo Hub™ or MiFi, or a Telus Smart Hub™ or MiFi.

Going directly through Rogers, the highest data package you could get for their mobile internet service (as they don't even offer unlimited) is 50GB for $120.00/mo (plus $20 for every extra 10GB) + taxes.

Going directly thru Bell, the highest data package you could get (as they also don't offer unlimited) is 50GB for $150.00/mo (plus $3 for every GB extra) + taxes.

Going directly thru Telus, the highest data package you could get (as they also don't offer unlimited) is 50GB for $135.00/mo (plus $20 for every extra $10GB) + taxes

None of the major carriers offer a plan that provides enough usage for full time internet access. Most households will use more than 400GB a month, and it increases with the more online streaming & internet services you use. Our service is a much better value than signing up with one of the major carriers directly - as you can get Unlimited data for a flat rate cost - with access to the same networks. Also - our service includes taxes and fees in our pricing AND you can cancel and resume at anytime.

Is this really unlimited?

Yes - we do not have any usage limits with our wireless internet service. Additionally, we do not slow speeds for high data usage users.

Do I need to schedule an installation?

No! MapleWiFi internet service is plug-n-play and fully portable. You are not restricted to using it at one location.

For large homes, we recommend using a dedicated router with your MapleWiFi modem. While all modems MapleWiFi offers have a built-in WiFi network to connect your devices to, it may not provide a strong-enough WiFi network for large homes. You can connect a dedicated router to your compatible MapleWiFi modem using an Ethernet cable, included with all routers.

For mobile users, both devices that we offer can be charged off a 12v USB power supply and can be left plugged in full time.

What is the refund policy?

If within 7-days of the delivery of your MapleWiFi service - you are not satisfied, simply let us know and we will provide a full refund and a prepaid Canada Post return label to return your MapleWiFi modem.

After the 7-day review period is over, we can no longer accept refunds on modem hardware.

Can I cancel when I am not using the service?

Yes! This is a common request. You can cancel your MapleWiFi unlimited service at anytime, and since it is a prepaid service - your service will automatically stop working at the end of your current usage cycle (31 days)

There is no fee to cancel. There is a $25 fee to restart your service if you previously cancelled it, and we may need to send you a new SIM card.

What devices do you use to provide your service?

The Nighthawk M1 & M5 are portable cellular hotspots. It is ideal for occasional or 24/7 use and can be connected to your own dedicated wireless router for extended WiFi coverage - and has dual TS9 ports for external antenna connection (optional)

The AC797 mobile hotspot is also a portable battery powered hotspot and can be used occasionally or 24/7 - but does not have an Ethernet port, so it cannot be connected to a dedicated wireless router. It also does not have external antenna ports. We suggest the AC797 to those that will be using the service in small buildings, vans, RVs or other mobile use cases where the extra features of the Nighthawk M1 / M5 are not needed.

Can I use my MapleWiFi hotspot in the USA?

Yes, your MapleWiFi service works in the USA at no extra charge!

How it works